Your Trusted Travel Partner Since 2019
Professional travel services with a personal touch. From luxury hotel bookings to expertly guided tours and reliable airport transfers, we make your journey unforgettable.
Our Services
Comprehensive travel solutions tailored to your needs
Airport Transfers
Reliable, comfortable transportation to and from airports with professional drivers and real-time flight monitoring.
- ✓ Meet & greet service
- ✓ Flight monitoring
- ✓ Professional drivers
- ✓ Comfortable vehicles
Guided Tours
Expertly curated tours with local guides who bring destinations to life through authentic experiences and insider knowledge.
- ✓ Professional local guides
- ✓ Small group experiences
- ✓ Cultural immersion
- ✓ Local guides
Hotel Bookings
Premium accommodations worldwide with exclusive rates and personalized recommendations based on your preferences.
- ✓ Best price guarantee
- ✓ 24/7 booking support
- ✓ Exclusive partner rates
- ✓ Free cancellation options
Ready to Start Your Journey?
Contact us today for personalized travel planning and exclusive deals
Get StartedPopular Tour Packages
Discover our most requested guided tours and experiences
Historic Istanbul City Tour
Explore the essential highlights of Istanbul's historic peninsula including Blue Mosque and Hagia Sophia.
Tour Highlights:
- Blue Mosque
- Hagia Sophia Mosque
- Hippodrome
- Grand Bazaar
Cappadocia Magic Tour
Discover the enchanting fairy chimneys, underground cities, and breathtaking balloon flights in Cappadocia.
Tour Highlights:
- Hot air balloon ride at sunrise
- Göreme Open Air Museum
- Underground city exploration
- Fairy chimney formations
- Traditional pottery workshop
Pamukkale Travertines Tour
Experience the stunning white calcium terraces and ancient ruins of Hierapolis at this UNESCO World Heritage site.
Tour Highlights:
- Natural travertine terraces
- Hierapolis ancient city
- Sacred pool (Cleopatra's Pool)
- Hierapolis Theatre
- Natural thermal springs
Airport Transfer Services
Reliable, comfortable transportation for all your travel needs
Standard VAN
Comfortable and reliable transportation for up to 9 passengers with luggage.
Popular Routes:
VIP VAN
Spacious luxury vehicle perfect for special occasions.
Popular Routes:
Group Van
Perfect for large groups and tours with extensive luggage needs.
Popular Routes:
What's Included in All Transfers
Meet & Greet Service
Driver will meet you at arrivals with name sign
24/7 Support
Round-the-clock assistance for any travel needs
Fixed Rates
No surge pricing or hidden fees - transparent pricing
Need Airport Transfer?
Book your reliable airport transfer service today. Contact us for instant quotes and availability.
Featured Hotel Accommodations
Handpicked hotels offering exceptional comfort and service
YOTEL Istanbul Airport
Modern airport hotel offering convenient accommodation for travelers with early flights or layovers.
Hotel Amenities
Available Room Types
Istport Hotel
Comfortable port hotel with excellent access to Istanbul Airport and city attractions, perfect for business and leisure travelers.
Hotel Amenities
Available Room Types
The Marmara Taksim
Luxury 5-star hotel located in the heart of Taksim Square with panoramic city views and world-class amenities.
Hotel Amenities
Available Room Types
Burckin Hotel
Elegant boutique hotel in the heart of Istanbul with modern amenities and easy access to major attractions.
Hotel Amenities
Available Room Types
Our Hotel Booking Services
Best Rate Guarantee
We guarantee the best available rates for all our partner hotels in Turkey
Instant Confirmation
Receive immediate booking confirmation for peace of mind
24/7 Support
Round-the-clock assistance for any booking or travel needs
Ready to Book Your Perfect Stay?
Contact us today for personalized hotel recommendations and exclusive rates. Our travel experts are here to help you find the perfect accommodation in Turkey.
About Us
THK ME TRAVEL - Your trusted travel partner since 2019, committed to creating exceptional travel experiences with personalized service and professional expertise.
Since 2019, THK ME TRAVEL has been creating exceptional travel experiences with personalized service and professional expertise. Our experienced team handles every detail of your journey – from luxury hotels and guided tours to reliable transfers and custom itineraries.
Located at Istanbul Airport with a physical office for face-to-face consultations, we operate as a licensed agency with 24/7 support and a trusted global network.
Company Information
34283 Arnavutköy, Istanbul, Turkey
Contact Information
Customer Service
Corporate Support
Legal Information
Please review our policies and terms to understand your rights and our commitments.
Privacy Policy
Effective Date: January 1, 2024 | Last Updated: July 4, 2025
Overview
We respect your privacy and are committed to protecting your personal information. This policy explains how we handle the data you provide via our contact form and our commitment to maintaining your privacy rights.
Information We Collect
When you contact us through our website contact form, we collect only the essential information needed to respond to your inquiry:
- Personal Information: Name and surname
- Contact Information: Email address and phone number
- Communication Data: Your message content and inquiry details
Important: This information is sent directly to our email inbox and is not stored in any database or data management system.
How We Use Your Information
We use your personal information exclusively for legitimate business purposes related to your inquiry:
- Primary Purpose: Respond to your travel inquiry and provide requested information
- Communication: Follow up regarding your specific request or booking requirements
- Customer Service: Provide assistance and answer questions about our services
Marketing Limitation: We do not use your data for marketing purposes unless you explicitly provide consent for promotional communications.
Information Sharing and Disclosure
We maintain strict privacy standards and do not commercialize your personal information:
- No Sale or Rental: We do not sell, rent, or lease your personal data to third parties
- No Marketing Lists: Your information is not shared with marketing companies or databases
- Service Providers: Information may only be shared with relevant travel service providers when necessary to fulfill your specific booking requests
- Legal Compliance: Disclosure may occur if required by law or legal process
Data Retention and Storage
Your information is handled with minimal retention practices:
- Storage Method: Information remains in our email inbox system
- Retention Period: No predetermined retention schedule - emails are managed according to business correspondence practices
- Deletion Rights: You may request deletion of your information at any time
- Response Time: Deletion requests will be processed within 5-10 business days
Security Measures
We implement appropriate safeguards to protect your personal information:
- Email Security: Use of secure email services with encryption protocols
- Access Control: Limited access to contact information by authorized staff only
- Reasonable Safeguards: Industry-standard practices for data protection
- User Precaution: We recommend not including sensitive information (passport numbers, financial details) in contact forms
Your Privacy Rights
You maintain full control over your personal information and have the following rights:
- Access Rights: Request a copy of your personal data we have collected
- Correction Rights: Ask us to correct or update inaccurate information
- Deletion Rights: Request removal of your information from our systems
- Consent Withdrawal: Withdraw any previously given consent for data processing
- Communication Preferences: Opt-out of any future communications
Contact Information for Privacy Matters
For all privacy-related requests, questions, or concerns, please contact us at:
Email: info@thkmetravel.com
Subject Line: "Privacy Request - [Your Request Type]"
Phone: +90 536 416 5234
Response Time: We will respond to all privacy requests within 24-48 hours and process requests within 5-10 business days.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our contact form constitutes acceptance of any updates to this policy.
Terms of Service
Effective Date: January 1, 2024 | Last Updated: July 4, 2025
Acceptance of Terms
By accessing and using THK ME TRAVEL's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Company Information
THK ME TRAVEL Turizm Ltd. Şti. is a licensed travel agency operating under:
- TÜRSAB License: 11408
- Address: Istanbul Airport, Terminal Caddesi No:1/820631, 34283 Arnavutköy, Istanbul, Turkey
- Contact: info@thkmetravel.com | +90 536 416 5234
Services Description
THK ME TRAVEL provides comprehensive travel services including:
- Accommodation: Hotel reservations, boutique stays, and luxury accommodations
- Tours and Activities: Guided tours, cultural experiences, and adventure packages
- Transportation: Airport transfers, private transportation, and group transfers
- Travel Planning: Custom itineraries, travel consultation, and concierge services
- Travel Insurance: Comprehensive travel protection options
- 24/7 Support: Emergency assistance and customer support during your travels
Booking Process and Payment Terms
- Availability: All bookings are subject to availability and confirmation from service providers
- Payment: Full or partial payment is required at the time of booking as specified
- Price Validity: Prices are subject to change until payment is received and confirmed
- Currency: All prices are quoted in Turkish Lira (TRY) unless otherwise specified
- Payment Methods: Credit card, bank transfer, or other approved payment methods
- Confirmation: Booking confirmation will be sent via email within 24-48 hours
Customer Responsibilities
As a customer, you are responsible for:
- Accurate Information: Providing correct and complete personal and travel information
- Travel Documents: Ensuring valid passport, visa, and other required documentation
- Health Requirements: Meeting vaccination and health requirements for destinations
- Punctuality: Arriving at designated meeting points and departure times
- Conduct: Behaving respectfully towards staff, guides, and fellow travelers
- Communication: Informing us of special requirements, dietary restrictions, or accessibility needs
Liability and Insurance
Service Provider Responsibility: THK ME TRAVEL acts as an intermediary. We are not liable for the actions, errors, omissions, or services provided by third-party suppliers including hotels, airlines, tour operators, or transportation companies.
Travel Insurance: We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances.
Limitation of Liability: Our liability is limited to the amount paid for our services and does not include consequential or indirect damages.
Force Majeure
We are not responsible for cancellations, delays, or changes due to circumstances beyond our control, including but not limited to:
- Natural disasters, weather conditions, or environmental factors
- Political events, terrorism, or security concerns
- Health emergencies, pandemics, or government travel restrictions
- Transportation strikes, mechanical failures, or schedule changes
- Supplier bankruptcy or cessation of operations
Contact Information
For questions about these Terms of Service, contact us at:
- Email: info@thkmetravel.com
- Phone: +90 536 416 5234
- Corporate: +90 850 302 5234 (Call Only)
- KEP: thkmetravel@hs01.kep.tr
Refund Policy
Effective Date: January 1, 2024 | Last Updated: July 4, 2025
General Refund Terms
Refunds are processed according to the specific cancellation policies of individual service providers and the timing of your cancellation request. Our refund policy is designed to be fair while accounting for the non-refundable nature of many travel services.
Important: All refund requests must be made in writing to info@thkmetravel.com with your booking reference number.
Hotel Accommodation Refunds
Tour Package Refunds
Airport Transfer Refunds
Special Circumstances
- Medical Emergencies: Documentation required for consideration of special refund terms
- Flight Cancellations: May affect transfer bookings - contact us immediately
- Force Majeure: Natural disasters, political events may result in alternative arrangements or credits
- Travel Restrictions: Government-imposed restrictions may qualify for special consideration
- Group Bookings: Different cancellation terms may apply for groups of 10 or more
Refund Processing Information
- Processing Time: 5-10 business days after approval
- Method: Refunds processed to original payment method
- Currency: Refunded in original currency, exchange rate fluctuations may apply
- Bank Fees: International transfer fees may be deducted from refund amount
- Documentation: Proof of cancellation and refund calculation provided
Travel Insurance Recommendation
We strongly recommend purchasing comprehensive travel insurance to protect against:
- Trip cancellation due to illness or emergency
- Flight delays and missed connections
- Medical emergencies during travel
- Lost or delayed luggage
- Political or natural disasters affecting travel
How to Request a Refund
Email: info@thkmetravel.com
Subject Line: "Refund Request - [Your Booking Reference]"
Include:
- Full name and contact information
- Booking reference number
- Service details (hotel, tour, transfer)
- Reason for cancellation
- Supporting documentation (if applicable)
- Preferred refund method
Response Time: We will respond within 24-48 hours with refund eligibility and processing timeline.
Key points of our Privacy Policy:
- Data Collection: Only essential contact information (name, email, phone, message)
- Storage: Information sent directly to email - not stored in databases
- Usage: Only for responding to your travel inquiries
- No Marketing: We don't use your data for marketing without consent
- No Sharing: We don't sell or share your information with third parties
- Your Rights: You can request deletion of your information anytime
Contact for privacy matters: info@thkmetravel.com
Effective: Jan 1, 2024 | Updated: July 4, 2025
THK ME TRAVEL Terms of Service Summary:
- Licensed Agency: TÜRSAB License #11408
- Services: Hotels, tours, transfers, travel planning, 24/7 support
- Booking: Subject to availability, payment required at booking
- Your Responsibilities: Accurate info, valid documents, punctuality
- Liability: We act as intermediary, limited liability to service amount
- Force Majeure: Not responsible for circumstances beyond our control
Contact: info@thkmetravel.com | +90 536 416 5234
Effective: Jan 1, 2024
Refund Policy Quick Reference:
🏨 Hotels
Free cancellation before deadline = 100% refund
No-show = No refund
🎯 Tours
14+ days = 90% refund
3+ days = 50% refund
<3 days = No refund
🚗 Transfers
24+ hours = 100% refund
<12 hours = No refund
Special circumstances: Medical emergencies, flight cancellations may qualify for special consideration.
Processing: 5-10 business days to original payment method
Refund requests: info@thkmetravel.com with booking reference
Effective: Jan 1, 2024
Get In Touch
Ready to plan your next adventure? Contact us today for personalized service
Visit Our Office
Personal consultation available
Istanbul AirportTerminal Caddesi No:1/820631
Arnavutköy, Istanbul, Türkiye Available 24/7
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